What is Proximity?

« WHEREVER YOU ARE, HAVE ACCESS TO INFORMATION ABOUT YOUR LOVED ONES, AT ANYTIME, AT THE TIP OF YOUR FINGERS »

 

Proximity is a mobile application allowing you to stay in touch with loved ones living in retirement homes or CHSLD. Using your smartphone, follow their care plan, receive news from the residence and make your life simpler with the easy appointment booking process.

Follow the care plan

Easily have access to the care plan for your loved ones. By using the Proximity app, you can follow the cares provided to your loved ones with their schedule. This way you can confirm that they are healthy and that they are being taken care of.

Residence news

Looking for news and activities happening in the residence where your loved ones live? Nothing’s easier. No need to follow a newsletter, social media or phone. You will find all the news directly in the Proximity app.

Simplified appointment booking

The process for making an appointment is sometimes complicated: phone, transfer, email, referral to another person, etc. With the Proximity app, this process is greatly simplified. In fact, with a few clicks, you can make an appointment for your loved ones so that they can receive tailor-made care.

AVAILABLE FEATURES, NEXT UPDATE

  • Direct communication with the resident

  • Integration of TV Tour content into Proximity bulletin board (Daily menu, Activities, Birthdays, Photos, Videos, Announcements, etc.)

  • Sending questionnaires to the family (Example: Interest in an activity, Pre-admission questionnaire, Customer service evaluation, etc.)

  • Transmission of audio and video information capsules

ADVANTAGES

To make information on the resident accessible in real time to family members and caregivers :

- General information such as: Last Name, First Name, Birth Date, Admission Date, Unit Number, Resident’s Photo, Housing Type, Description of Services, etc.
- Correspondence on file

To facilitate the information and communication exchanges

To establish a real-time conversation with a family member or caretaker

- Secured Live Messaging
- Conversations Tracking

To transmit, in real-time, an important message to all families and caregivers involved

With the possibility to enclose a document (PDF file, residence journal, monthly activities calendar, photos of an activity, etc.)

To have access to the resident's work routes / care plan

To involve families and loved ones in monitoring certain tasks / interventions

To schedule a meeting with the residence staff or management

To increase the feeling of security of the resident and his family

P A R T N E R S

How To Use It?

We have put together a short guide that answers the various questions about using the Proximity app. You only need to click on a function to know how to use it.

Subscribe

To subscribe to Proximity, contact the customer service of the residence where your loved ones are located.

Technical support

For any technical support request, complete this form. We will respond as soon as possible.

Join Us